When is my payment due?
Your payment is due at the end of each Amazon settlement period, which is generally every 14 days for professional sellers. Your past settlements can be see in in Seller Central here: https://sellercentral.amazon.com/gp/payments-account/past-settlements.html
We know it takes a few days for each deposit from Amazon to arrive in your account – so we only withdraw the payment when it is available to you.
When do automated repayments start?
Repayments are due each time Amazon deposits funds in your account, starting the day after you are funded.
Can I change the repayment percentage?
No, the percentage is set at the time the offer is made. This ensures you can stay on track to pay down your balance. However, you can make additional payments towards your balance with no penalty or added fees.
How do you calculate my payment?
The amount of each payment depends on your Gross Amazon Revenue. We collect a percentage of each disbursement.
For example, if Amazon sends you $5,000 in a given period and you are assigned a remittance fee of 15%, you will pay 15% of $5,000, or $750, towards your balance.
Can I pay off my balance early?
Yes. You’ll always be able to pay off any portion of your balance without penalty.
Do you charge a prepayment penalty or fees?
No. We never charge prepayment penalties or other fees when paying down your balance early.
How do I pay?
Each time Amazon deposits funds to your bank account, we automatically deduct the payment that is due via ACH. You don’t have to worry about getting a check to us on time, and we won’t drain your account since we only take a small portion of the funds Amazon deposits.
What happens if I can’t pay?
While we truly hope it won’t happen, sometimes bad things happen to good people. If something happens, we have an internal team of veteran Amazon sellers to help you navigate through tough times and get your business back on track to make regularly scheduled payments.
That being said, you are still legally obligated to pay off your balance – but we really would rather not spend our days in a courtroom!